Looking for a proven approach that can transform your tactical support group into a strategically focused organization that creates demonstrable value for the enterprise? In order to embark upon this transformation one must understand and clearly articulate a value proposition for IT service and support. In this video, MetricNet reveals the industry’s first ever benchmarking case study data on the economic value of IT service and support. To continue reading, you must become a member. Membership is free and sign-up only takes a moment. Click the sign-up button below, complete the short form and checkout. No credit card is required and your membership never expires! Sign Up Already a member? Login
