All ResourcesNews and Press Jeff Rumburg To Present The Zen of Support at HDI Capital Area Meeting Jeff Rumburg, co-founder and Managing Partner of MetricNet, has been invited to speak at HDIs Capital Area Chapter May Meeting. Mr Rumburg will be presenting The Zen of Support to a live audience…Jeffrey RumburgMay 12, 2014
All ResourcesMemberService Desk VIDEO: The Zen of Support | The Path to Strategic Enlightenment Did you miss our webcast? Well, you’re in luck! For the first time ever, you can watch the recorded version of ''The Zen of Support - The Path to Strategic…Angela IrizarryDecember 23, 2013
All ResourcesDesktop SupportMemberService Desk The Zen of Support | Presentation PDF Download the PDF The words “Customer Support” and “Customer Service” accurately describe the role of Service Desk and Desktop Support Professionals. Unfortunately, these words sometimes carry negative connotations, and do…Angela IrizarryDecember 10, 2013
All ResourcesDesktop SupportMemberWhitepapers The Zen of Support Download This Article Forward To A Friend The Zen of Support: The Path to Strategic Enlightenment All support organizations operate along a continuum of maturity. Newer organizations, and those…Jeffrey RumburgApril 21, 2012
