All ResourcesMemberService Desk VIDEO: The Zen of Support | The Path to Strategic Enlightenment Did you miss our webcast? Well, you’re in luck! For the first time ever, you can watch the recorded version of ''The Zen of Support - The Path to Strategic…Angela IrizarryDecember 23, 2013
All ResourcesDesktop SupportMemberService Desk The Economic Impact of Support – What’s Your Value Proposition? Download the PDF In this presentation, MetricNet reveals the industry’s first ever benchmarking data on the economic value of IT service and support. The corresponding whitepaper is available here. Most IT…Angela IrizarryOctober 15, 2013
All ResourcesDesktop SupportNews and Press MetricNet’s Exclusive Presentation Featured In HDI Digital 2013 As one of the top rated speakers at HDI’s Annual Conference in Las Vegas last week, Jeff Rumburg has been selected to present MetricNet’s benchmarks on the economic impact of…Angela IrizarryApril 30, 2013