All ResourcesCall CenterDesktop SupportNews and PressService Desk Mayday! Mayday! Amazon & T-Mobile Raise The Bar for IT in 2014 6 second videos, smartphones and social media accounts are driving customer service expectations to never before seen highs. No matter where you choose to get the news this time of…Jeffrey RumburgDecember 18, 2013
All ResourcesCall CenterDesktop SupportMemberService Desk Enabling Chat | A MetricNet & BOMGAR Presentation Download the PDF MetricNet and BOMGAR presented a special webcast highlighting key success factors for successful chat enablement! Download it now to: LEARN the Key Success Factors for successful chat…Angela IrizarryNovember 19, 2013
