Did you miss our webcast on IT Service Desk Metrics? Well, you’re in luck! You can now download the slides to ‘Unleashing the Enormous Power of Service Desk KPIs!’ Join the thousands of attendees who use MetricNet’s monthly webcasts to achieve World-Class Performance. Here’s what some of our viewers have said: “Awesome Webinar!! I’m very glad I had time to participate today.” “I thought it was quite valuable. I plan to review some key concepts with my stakeholders – Thanks!” “I learn something new each time I listen to your webcasts. Thank you.” In this presentation, MetricNet provides a 90-minute overview of best practices in Service Desk Performance Measurement and shares the key success factors in performance measurement from the industry’s top performing Service Desks! Viewers will learn: How the industry’s top performing Service Desks track and trend their performance How to use KPI’s diagnostically to achieve World-Class Performance To download, click the Adobe PDF icon located below. Don’t forget to share with a friend or colleague! To continue reading, you must become a member. Membership is free and sign-up only takes a moment. Click the sign-up button below, complete the short form and checkout. No credit card is required and your membership never expires! Sign Up Already a member? Login
