McLean, VA, November 3, 2016 (Newswire.com) - Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 309, ’C-Level Success and the Secret Weapon of Service and Support’, at the…
MCLEAN, Va., Sept. 30, 2016 /PRNewswire/ -- MetricNet, LLC, the leading provider of benchmarks for Service and Support Centers worldwide, is pleased to announce the industry's first Service Center Benchmark…
FUSION 16 has announced its speaker lineup for this year's annual conference in Las Vegas, NV. MetricNet is pleased to announce that, for the third consecutive year, Jeff Rumburg, Managing Partner…
McLean, VA, April 13, 2016 (Newswire.com) - MetricNet, LLC, the leading provider of benchmarks for IT Service and Support, is pleased to announce the industry’s first IT Service and Support Benchmark…
Fascination – Enlightenment – Unity… Three simple words that say it all. We had the honor and privilege to attend an incredibly powerful HDI conference in Orlando, Florida last week.…
McLean, VA, April 15, 2016 (Newswire.com) - Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented Session 407, ‘The Diagnostic Power Of Metrics’, at the Annual HDI Conference in Orlando,…
McLean, VA, April 14, 2016 (Newswire.com) - Jeff Rumburg, Co-Founder and Managing Partner of MetricNet, presented Session 105, ‘The Future Of Desktop Support: What The KPIs Are Telling Us’, at…
McLean, VA, November 9, 2015 (Newswire) - MetricNet, LLC, the leading provider of benchmarks for IT Service and Support, has launched a brand new website with a single sign on for membership…
New Orleans, LA – The place to be for authentic Southern cuisine, eclectic culture, live jazz and so much more – welcomed FUSION 15 attendees with open arms this week.…
MCLEAN, VA (PRWEB) OCTOBER 30, 2015 MetricNet, LLC, the leading provider of benchmarks for IT Service and Support, announced today that Angela Irizarry has been promoted to Vice President and…
Many of our clients have come to rely upon MetricNet’s webcasts as an effective tool for training, coacMany of our clients have come to rely upon MetricNet’s webcasts as an effective tool for training, coaching, and improving the skill sets of their IT and call center professionals.hing, and improving the skill sets of their IT and call center professionals.