All ResourcesNews and Press MetricNet Delivers Presentation on the Ultimate Customer Experience at the 2017 HDI Conference PRESS RELEASE UPDATED: MAY 11, 2017 McLean, VA, May 11, 2017 (Newswire.com) - Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 308, 'Any Time, Any Place: The Ultimate…Angela IrizarryMay 11, 2017
All ResourcesNews and Press MetricNet Delivers Benchmarking Presentation at the 2017 HDI Conference PRESS RELEASE UPDATED: MAY 11, 2017 McLean, VA, May 11, 2017 (Newswire.com) - Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 202, ‘Turbocharge Your Metrics With Benchmarking!’, at…Angela IrizarryMay 11, 2017
All ResourcesNews and Press MetricNet’s Jeff Rumburg to Speak at ICMI’s Contact Center Demo 2017 PRESS RELEASE UPDATED: MAY 2, 2017 McLean, VA, May 2, 2017 (Newswire.com) - ICMI has announced its speaker lineup for this year’s annual demo and conference in Las Vegas, NV.…Angela IrizarryMay 2, 2017
All ResourcesNews and Press MetricNet’s Jeff Rumburg to Speak at Fusion 2017 PRESS RELEASE UPDATED: APR 24, 2017 McLean, VA, April 24, 2017 (Newswire.com) - FUSION 17 has announced its speaker lineup for this year’s annual conference in Orlando, FL. MetricNet is…Angela IrizarryApril 24, 2017
All ResourcesNews and Press Jeff Rumburg of MetricNet Named to HDI’s Top 25 Thought Leaders List for 2017 McLean, VA, February 13, 2017 (Newswire.com) - Jeff Rumburg, Managing Partner of MetricNet, LLC, was recently named one of HDI’s Top 25 Thought Leaders for 2017. The 25 individuals chosen…Angela IrizarryFebruary 13, 2017
All ResourcesNews and Press MetricNet Announces Enhanced Webcast Schedule for 2017 MCLEAN, Va., Jan. 24, 2017 /PRNewswire/ -- MetricNet, LLC, the leading provider of benchmarks for IT service and support, has just announced its enhanced webcast schedule for 2017. The topics they…Angela IrizarryJanuary 24, 2017
All ResourcesNews and Press MetricNet Awarded Two Speaking Slots at HDI’s 2017 Annual Conference McLean, VA, November 15, 2016 (Newswire.com) - HDI has announced its speaker lineup for the 2017 annual conference and expo in Washington, D.C. MetricNet is pleased to announce that Jeff…Angela IrizarryNovember 15, 2016
All ResourcesNews and Press Strengthening Service Management at FUSION 16 As I sat at breakfast Saturday morning I couldn't help but reflect on what I learned at FUSION 16. Every year something someone said stands out so prominently that it…Angela IrizarryNovember 8, 2016
All ResourcesNews and Press MetricNet Delivers Presentation on the CSI Imperative at FUSION 16 McLean, VA, November 7, 2016 (Newswire.com) - Jeff Rumburg, co-founder and Managing Partner of MetricNet, presented Session 704, ‘The CSI Imperative – How Successful Support Organizations Institutionalize Continual Service Improvement’,…Angela IrizarryNovember 7, 2016
All ResourcesNews and Press The CSI Imperative – How Successful Support Organizations Institutionalize Continual Service Improvement Download the PDF: MetricNet's "The CSI Imperative – How Successful Support Organizations Institutionalize Continual Service Improvement" presentation was delivered on Friday, November 9, 2016 at the FUSION 16 Service and…Angela IrizarryNovember 4, 2016
