Did you miss our Desktop Support Best Practices webcast? You’re in luck. Scroll down to watch the full recording! Join the thousands of regular attendees who use MetricNet’s monthly webcasts to achieve World-Class Performance. Here’s what some of our viewers have said: “Fantastic and fact filled presentation. I gathered many ideas as to how to improve data collection and evaluation for service and support. Thank you!” “Ton of value for any IT area that wants to leverage the investment and better view on all IT services.” “Really effective and useful tool to boost my service into 2015 and develop a win-win for my team.” In this video, MetricNet provides a comprehensive overview of best practices in Desktop Support Performance Measurement and shares the key success factors from the industry’s top performing Desktop Support organizations! Viewers will learn: How the industry’s top performing Desktop Support organizations achieve World-Class status. Key strategies for enhancing your Desktop Support performance. Best Practices from your peers in the industry. If you don’t have time to watch the entire video now, bookmark this page and come back later! To watch the webcast now, click the play button. Don’t miss the question and answer session near the end. To continue reading, you must become a member. Membership is free and sign-up only takes a moment. Click the sign-up button below, complete the short form and checkout. No credit card is required and your membership never expires! Sign Up Already a member? Login