All ResourcesNews and Press MetricNet’s New Website Offers Single Sign-on and Expanded Resources McLean, VA, November 9, 2015 (Newswire) - MetricNet, LLC, the leading provider of benchmarks for IT Service and Support, has launched a brand new website with a single sign on for membership…Angela IrizarryNovember 9, 2015
All ResourcesNews and Press FUSION 15 Recap | Roaring into the Modern Age of Service Management New Orleans, LA – The place to be for authentic Southern cuisine, eclectic culture, live jazz and so much more – welcomed FUSION 15 attendees with open arms this week.…Angela IrizarryNovember 6, 2015
All ResourcesNews and Press MetricNet Awarded Two Speaking Slots at HDI’s 2016 Conference MCLEAN, VA (PRWEB) OCTOBER 29, 2015 HDI has announced its speaker lineup for the 2016 annual conference in Orlando, FL. MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of…Angela IrizarryOctober 29, 2015
All ResourcesNews and Press MetricNet Shares Latest Benchmarking Data Live on BrightTALK McLean, VA (PRWEB) October 23, 2015 MetricNet recently delivered its latest research into Service and Support metrics in a live webcast on BrightTALK. In thiswebcast, MetricNet, a leading source of…Angela IrizarryOctober 23, 2015
All ResourcesNews and Press Jeff Rumburg Honored with Ron Muns Lifetime Achievement Award https://www.youtube.com/watch?v=TnbxJ_zKAzA&feature=youtu.be Please join us in congratulating Jeff Rumburg, Managing Partner at MetricNet! Jeff was presented with the Ron Muns Lifetime Image Credit: HDI Achievement Award at the HDI Conference &…Angela IrizarryOctober 23, 2015
All ResourcesNews and Press MetricNet’s Benchmarking Client List Continues to Grow in 2015 McLean, VA (PRWEB) October 22, 2015 MetricNet, LLC, the leading provider of benchmarks for IT service and support, continued its rapid growth in 2015 with the acquisition of numerous new…Angela IrizarryOctober 22, 2015
All ResourcesNews and Press MetricNet Opens Webcasts to BrightTALK Community McLean, VA (PRWEB) October 21, 2015 MetricNet, the leading source of online benchmarks and a pioneer in IT Service and Support benchmarking, is pleased to announce that its future monthly…Angela IrizarryOctober 21, 2015
All ResourcesBenchmarking StatisticsCall Center 10 Key Call Center Statistics | 2014 Benchmark The results of MetricNet’s 2014 United States In-House Customer Service Call Center Benchmark are in! The data includes 6 types of metrics and 21 Key Performance Indicators. In this article, we…Angela IrizarrySeptember 23, 2015
All ResourcesBenchmarking StatisticsCall Center 10 Key Call Center Statistics | 2014 Benchmark The results of MetricNet's 2014 United States In-House Customer Service Call Center Benchmark are in! The data includes 6 types of metrics and 21 Key Performance Indicators. In this article, we…Angela IrizarryAugust 5, 2015
All ResourcesBenchmarking StatisticsMemberService Desk 10 Key Service Desk Statistics | 2014 Benchmark The results of MetricNet's United States In-House Service Desk Benchmark are in! The data includes 6 types of metrics and 24 Key Performance Indicators. In this article, we will highlight…Angela IrizarryAugust 5, 2015
