Did you miss our webcast? Well, you’re in luck! For the first time ever, you can watch the recorded version of ”The Zen of Support – The Path to Strategic Enlightenment’. This is our most popular and most requested webcast! Join the thousands of regular attendees who use MetricNet’s monthly webcasts to achieve World-Class Performance. Here’s what some of our viewers have said: “Great points within the presentation. Very on-point, especially within the healthcare industry.” “It was extremely helpful. Many thanks for the insightful answers to so many questions. Look forward to more of these.” “Awesome presentation. Thank you!” In this video, MetricNet discusses what it means to be a Strategic Support organization. We will provide case study examples of support organizations that operate in a Strategic Support Paradigm. Viewers will learn: Three Sources of Leverage in a Strategic Support Organization Two Metrics to Measure Your Progress Towards Strategic Significance Key Success Factors for Achieving Strategic Enlightenment Benchmarking Results from Strategic Support Organizations If you don’t have time to watch the entire video now, bookmark this page and come back later! To watch the webcast now, click the play button. To continue reading, you must become a member. Membership is free and sign-up only takes a moment. Click the sign-up button below, complete the short form and checkout. No credit card is required and your membership never expires! Sign Up Already a member? Login