MetricNet, LLC, the leading provider of benchmarks for IT service and support professionals, has appointed Angela Irizarry to the position of Social Media and Website Director. “MetricNet, and I personally are very honored to have Angela join our executive team” said Jeff Rumburg, Managing Partner of MetricNet. “In the short time that Angela has been with MetricNet, she has distinguished herself in several important areas. Our social media presence has grown at least tenfold under Angela’s direction, and our website development efforts have benefited enormously from Angela’s creativity and experience. I am confident that Angela will continue to outperform in this role, and I am certain that she will make vital contributions to MetricNet’s success going forward.” Angela Irizarry will handle all of MetricNet’s Social Media, website, and content marketing efforts. She has over 10 years of sales and marketing experience across a multitude of industries globally. As an integrated marketing specialist, Angela works to incorporate social media into a holistic strategy focused on content marketing, traditional public relations, and ongoing reputation management. She has experience in all aspects of the marketing funnel, from lead generation to sales. “On a personal note, I want to welcome Angela to the team,” said Rumburg. “Angela is a pleasure to work with, and I look forward to the continued success of this partnership.” If you would like more information about benchmarking your service and support functions, please visit https://www.metricnet.com, or e-mail Jeff Rumburg at jeffr(at)metricnet(dot)com. About MetricNet MetricNet is the global leader in IT service and support benchmarking. They are the first, and still the only company to offer downloadable service desk and desktop support benchmarks from their website. With a global benchmarking database of more than 2,400 IT service and support benchmarks, MetricNet has the most comprehensive database of process and performance metrics in the industry. View the original release